Director of Travel Design

Custom Travel Company, headquartered in the USA and renowned for creating extraordinary travel experiences across Latin America and Antartica, is currently in search of a Director of Travel Design.

The company curates bespoke itineraries tailored to guests unique interests and aspirations. Operating as a virtual workspace, this travel company embraces a distributed team model.

We're on the lookout for exceptional individuals who share a passion for travel and dedication to client satisfaction.

If you're eager to join a dynamic team and contribute to crafting unforgettable journeys, we invite you to apply.

Job Responsibilities:

• Oversee the sales team of Travel Designers and the Operations Team Leader.
• Source and evaluate candidates for sales team roles.
• Review and allocate incoming travel requests among the sales team.
• Ensure the sales team meets accuracy and deadline targets.
• Assist in finalizing travel packages.
• Address and resolve sales team issues with suppliers.
• Provide support to the sales team with client interactions as required.
• Develop and enhance sales tools for improved efficiency.
• Collaborate with the marketing team to execute special inventory promotions.
• Participate in and deliver training sessions during team meetings.
• Contribute to establishing and implementing sales team and individual goals.
• Conduct milestone reviews for sales team members.
• Maintain close collaboration with the Director of Operations.
• Represent Custom Travel Company at trade shows and sales events when necessary.
• Negotiate new contracts and foster relationships with suppliers.
• Identify and screen potential new suppliers.
• Forge relationships with premier agent networks.
• Report directly to the CEO.

Requirements:

• Proficient knowledge of Latin American destinations.
• Previous experience in high-end hospitality or boutique travel agency oriented to the American market (at least 3 years).
• Proven experience managing a team.
• Excellent sales skills.
• Availability for 30 to 40 hours per week with flexibility within office hours (9 AM – 5 PM Eastern Time - USA). The ideal candidate should preferably be based in Central/South America.
• Exceptional written and verbal communication skills in English.
• Strong problem-solving abilities and attention to detail.
• Demonstrated reliability and ability to excel in a remote work environment.
• A servant leadership work ethic, prioritizing team success over personal gain.

Compensation:

• Base Salary + Variable compensation based on experience.
• Potential for bonuses and commissions based on performance.
• Excellent work environment and opportunities for growth.

Instructions to Apply:

1. Please submit your resume for consideration.
2. Our team will carefully evaluate your profile and interview, coordinating a second stage with selected candidates.

Join us in shaping extraordinary experiences and making lasting memories!

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